Building Customer Satisfaction and Trust

Posted by Gary Bell

We are always thankful to hear praise from our wonderful customers, but these two reviews really portray the high value that our team places on customer service. We want to give a big thanks to our team and to our wonderful customers!

“Bell Home Solutions sent Bill Pataluna to our home to check on our low water pressure and our sump pump.  We had sold the house and were attending to items on the inspector’s “to do” list.  Bill arrived on time, calling ahead to give us his estimate time of arrival.  He quickly determined that the water pressure valve needed to be replaced (and did so), and also replaced the sump pump after making sure that was not merely an electrical problem.  He answered all of our questions related to plumbing to our satisfaction.  He was also very detail oriented in explaining to us the charges.  We are highly satisfied with his service and the experience. We will call Bell Home Solutions the next time we need their services.”

-Barbara M.

 

“From the foot covers at the front door to the friendly conversation while he determined the problem and solution, Tyler eased my anxiety about the leaky pipe in my basement.  He worked quickly and offered some good suggestions for other work I’m considering.  I have FINALLY found a plumbing and heating service that I know I can count on.”

-Debi D.

Denver Plumber Top Customer Service

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