Saturday, May 12th, 2012
We always welcome your feedback and would love to hear from you about how we are doing! If you have a moment, please take our online survey and let us know.
Here is a recent review from a happy customer:
The field technicians at Bell are great. They tell you what they are going to do, welcome questions, show you what they are doing and even teach you what you want to know if you are willing to learn. Thanks, Bell!
– Steve
Thursday, May 19th, 2011
Just wanted to share a recent review we got on Yelp, courtesy of Jenny A in Denver. (She gave us 5-Stars!) Thanks for posting Jenny, and we’re glad we could help!!
“I had my first experience with Bell when I found sewage-scented water raining down from the ceiling in my downstairs bathroom. Of course it happened to be on a Saturday afternoon, but since both of our bathrooms feed into the same busted drainage pipe it was vital to get some help out ASAP. I called Bell and they said they could have someone out after 4pm, and at 4pm Jim arrived at our door. He quickly took a look at things and determined that he could fix it, but he didn’t have the correct size pipe in his truck and the warehouse was closed for the rest of the weekend. As we were despairing about not having toilets or showers for another 48 hours Jim made a quick call and found one of the warehouse guys who was willing to make an extra trip out with the needed parts. Outstanding! Jim fixed things up so that we at least had functional toilets for the night, and then he returned on Sunday and finished up the rest of the job.
Any company that is so willing to go above and beyond to make things happen is definitely worth 5 stars. The price was reasonable, especially considering the extra attention and that it was a weekend. Our house was built in 1928, so nothing is ever straight-forward, and Jim stopped before doing anything extra and made sure we were ok with the additional costs before proceeding. In the end, the work was complete, neat, and as promised. We will definitely call Bell again for any plumbing needs!”
